Shipping and Returns

Shipping Policy
We offer shipping to Canada (excluding NWT, PEI, Yukon and NT) and continental USA (excludes Hawaii and Alaska). Please note that we are unable to ship to P.O. Boxes in both countries.

USA: Orders less than $50 USD have a shipping charge of $9 USD. For orders over $50 USD, free shipping applies. Our shipping operations include finding the best carrier and lowest cost available, please refer to your shipping confirmation for tracking and carrier information.

CANADA: Order less than $50 CAD have a shipping charge of $12.99 CAD. For order over $50 CAD, free shipping applies. We use various carriers within Canada, please refer to your shipping confirmation email for your tracking.

Orders are typically delivered in 4-10 business days, depending on your location. 

 

Returns Policy
If you would like to return your item(s), you have 14 days from the purchase date to start a return. Returned items must be in perfect and unused condition.
To start a return, please email us at info@ecologieliving.com and note your order number.

If you did not receive your order or you received incorrect items, please email us at info@ecologieliving.com